Trezor.io/Start
| Starting® Up® Your® Device® — a quick, user-safe guide

Starting® Up® Your® Device® — First-time setup and careful handling

Introduction

This presentation explains how to prepare, start, and handle your Trezor hardware wallet safely. It covers unboxing, first boot, firmware basics, security-minded handling, and where to find official resources. Follow the steps carefully and always rely on official guidance from the manufacturer.

Before you start: preparing the environment

Clean workspace and trusted computer

Use a clean, well-lit space free of distractions. Prefer a personal, up-to-date computer that you trust and that isn’t shared. Avoid public or unknown devices. Have a pen and the included recovery card ready to record seed phrases — never store them digitally.

Unbox and inspect

Inspect the device packaging for tamper-evidence and verify seals. Confirm model and serial if required. If anything looks altered or damaged, contact official support immediately rather than proceeding.

First boot: step-by-step

Connect and power

Connect your Trezor to your computer using the supplied cable only. Do not install third-party apps that claim to configure the device. The device screen will display a welcome message and a short set of prompts — follow them on the device screen rather than on the host when possible.

Install official suite or follow start page

For secure setup, visit the official start page and follow the on-screen steps. The official Trezor suite will guide firmware verification, creation of a new wallet, and optional advanced settings. Always verify URLs manually (see official links below).

Security and handling

Recording the recovery seed

When the device generates your recovery seed, write it down ON PAPER on the official recovery card. Keep the seed offline, and store it in a secure, separate physical location. Never type the seed into software, take photos, or store it in cloud backups.

PIN and passphrase

Choose a PIN you can remember but that is not guessable. Consider enabling a passphrase for added security; note that a passphrase acts as a second password and must be remembered — if lost it cannot be recovered.

Physical handling and transport

Handle the device carefully — avoid extreme temperatures, liquids, or strong magnetic sources. Transport in original or protective packaging when possible. Keep firmware updated only from official sources.

Troubleshooting and firmware

Firmware verification

Always verify firmware authenticity through the official suite. If prompted to install firmware, confirm signatures and follow official instructions. If something seems wrong, disconnect and consult official help.

Common recovery scenarios

If you need to recover, use the recovery function in the official interface and follow the secure recovery flow. Again: use the written recovery seed only and avoid anything that requests your seed online.

Below are ten official pages you can use for setup, support, and learning. Always confirm you are on the official domain and check the browser address bar for exact URLs.

Tip: bookmark the start page and support pages so you can confirm official guidance quickly in the future.

Final checklist

Before you finish

Following these steps ensures a secure start for your hardware wallet. If you ever feel uncertain, consult the official support links above rather than relying on third-party articles.

Open Official Start Page